AQUA AIR

SHIPPING & RETURN POLICY

Shipping Policy 

Shipping costs vary depending on the size and weight of the product. Shipping is generally calculated based on the largest/heaviest item purchased at a time. 

Return & Exchange Policy

 All shipping errors must be reported within 5 days of receipt. All returned goods must be new and unused. Credit will not be issued unless seller permission has been given. Any shipment returned for credit when the error is not ours will be subject to a 15% restocking charge. Material must be returned within 30 days from date of receipt, freight prepaid. All custom builds and special orders cannot be returned. We are not responsible for damages that occur in transit, nor are we responsible to replace the damaged items. Customer must file a claim through the shipping company